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gartner+1challengergray+1hcamagOrganizations racing to cut staff in the name of AI-driven efficiency may soon find themselves scrambling to bring those workers back. Gartner on Wednesday warned that up to 30% of employees laid off due to AI replacement will need to be rehired by 2029, as companies discover the technology cannot fully replicate the human judgment, creativity, and institutional knowledge they discarded.newindianexpress+1
The advisory firm's new research, which identified four shifts shaping the future of work, comes as AI has become the single most cited reason for layoffs in the United States. Challenger, Gray & Christmas data shows AI led all reasons for job cuts for five consecutive months through July 2026, accounting for over 100,000 announced cuts in the first half of the year alone.challengergray+1
"Business and IT executives who use AI primarily as a tool for cost cutting risk making reductions that are too deep and too soon, affecting their ability to innovate their business model and compete in new markets as AI continues to mature," said Helen Paulman, a Gartner analyst, in the firm's press release.newindianexpress+1
Gartner also predicted that by 2027, 75% of organizations focused solely on converting AI productivity gains into cost savings will be overtaken by competitors that reinvest those gains in innovation, modernization, and upskilling. The message is clear: AI savings spent only on the bottom line may end up costing more than they save.newindianexpress
The warning aligns with findings from Korn Ferry's Workforce 2026 Global Insights Report, released this week, which found that 62% of employees report workloads that have increased over the past two years. While 63% of workers said AI improved their efficiency, 52% also said it increased the number of tasks expected of them. Some 61% of respondents said they now perform the responsibilities of more than one role.hcamag
"Adding more technology without expanding workforce capacity clearly is not the answer," said Roger Philby, Global Lead of People Strategy and Performance at Korn Ferry.hcamag
Gartner outlined four shifts it said will define how organizations manage work as AI develops: expanding human capability through human-AI collaboration, building workforces that adapt to AI rather than simply adopt it, preserving context and judgment as AI enters more business processes, and laying a foundation for long-term value from AI.gartner+1
"The challenge facing CIOs and business executives is no longer technological," Paulman said. "It is using AI to amplify human intelligence, expertise and creativity".newindianexpress