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Salesforce said Thursday it has completed its approximately $3.6 billion acquisition of Fin, the AI-powered customer service company formerly known as Intercom, closing a deal first announced in June that ranks among the largest acquisitions of an agentic AI company…

Salesforce announced Monday that it has signed a definitive agreement to acquire Fin, the AI customer service company formerly known as Intercom, for approximately $3.6 billion in cash. The deal marks Salesforce's latest move to expand its AI agent capabilities…